These Days Recorded Messages Don't Cut It - You Need A Live Service


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Live Call Answering - Melbourne

When you are looking to buy a product or service then the last thing you want is to be put through to an automated answering service. More than 60% of people will simply hang up and ring the next company on the list rather than leave a message. It really is a false economy to opt for an automated system when it comes to interacting with your future customers.

 

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A Live Receptionist Is Cheaper Than You Think

 

When you start a small business you are under pressure from all sides. Firstly, you need to set up all of your systems, employ staff and buy equipment. Next you need to work out how to attract customers to your new venture and sign up business. Finally, you need to actually get out and do the work. In the middle of all this you need to be answering incoming calls in relation to all of the preceding tasks. It really is a juggling act.

A mistake that many new business owners make these days is that they think that they can get away with using a recorded message service if they are unable to take a call. Unfortunately for them, research has shown that up to 60% of people who are confronted with a recorded message system just hang up rather than leaving a message.

There really is a much easier way of doing things. With a live call answering service from VirtualOffice.Melbourne you can get a real live professional receptionist answering your calls for only a fraction of what it would cost to employ someone. It's also only slightly more than the cost of some of those professional recorded services.

So What are the reasons for using a live answering service?

 

There are quite a few, here are a few of the bigger ones.

  • You won't miss another call. Whether you are in a meeting, out at lunch with the family or sitting on the beach our professional receptionists will be there to take your calls.
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  • Our receptionists are all local Australians. We do not offshore our call answering to cheap Asian call centres like a number of our competitors.
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  • Our receptionists are really very good at what they do. Many of our customers report that their customers quite often think that our receptionists are in the office with them.
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  • There is no fixed way that you need to use our services. You can use us for all of your calls or you can just use us for overflow or during marketing campaigns or holiday periods. It's all up to you.
  • It's an affordable service. The service starts from only $20 per week and the majority of our customers pay around $40-$50 per month in total. This is a lot more affordable than employing a receptionist.
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  • It will save you a lot of time. Think of how much more money you can make if you focus more on bringing in new customers and working with your existing customers rather than answering all of those calls.
 

Let VirtualOffice.Melbourne help you build your business. We have more than 3,500 happy customers who stick with our service because we provide a great value telephone answering service.

How does it work?

 

When you receive a call to your business number you divert that call to a number that is provided by us (or you can simply use our number as your business number). Our professional receptionists then answer those calls within 6 rings.

 

What message do my callers get?

Our professional receptionists will answer your calls with a personlised message that you decide upon. You can change your message whenever you want to and personalise it to different situations or circumstances.

 

How do I receive my messages?

You can either receive the messages by email or by SMS. These days with the advent of the smart phone the majority of our customers are receiving their messages by email.

 

Do I need to sign an agreement?

We don't lock our customers into long term contracts. Our customers stay with us because we provide a first class answering service at a really cost effective price. Why not try us out for 7 days at absolutely no cost to you. Call our friendly sales professionals on 1300 794 910 and they will be happy to answer any questions that you might have.

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You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

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