Melbourne Telephone Answering From $20 per month

Never miss a call

Live Call Answering

Starting a small business is a stressful time and sometimes you just can't get to those incoming calls. The problem is that if you don't have a telephone answering service then it is likely that your call will either be cut off or it will go to an automated system. The unfortunate thing with this is that more than 60% of people will simply hang up rather than talk to that automated system.



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What Are The Alternatives?


There are two possible alternatives. Firstly, you could employ a receptionist to answer all of your incoming calls and forward any messages to you. This can be a costly exercise as wages can be quite high and you don't always know when your calls are coming in. This means that your staff member could be sitting idle half of the time. The second alternative is to get yourself a live virtual answering service.

A live virtual reception service from VirtualOffices.Melbourne means that whenever you are too busy to take your incoming calls there is a live professional receptionist who is there to take the calls for you. This means that you never miss an important call and you only pay for the time taken to receive those calls as opposed to paying a hefty wage.

How does it work?


It really is very easy to set up and very easy to use. When you sign up for your virtual receptionist service we allocate you a local telephone number. You then divert your incoming calls to this number. You can divert all of your calls or you can simply send us the overflow. It is all up to you.

  • When a call is received to your allocated number our professional staff will answer that call. They will greet your callers with a greeting that has previously been agreed with you.
  • You can change the greeting used at any time that you want. You can change it to suit current business circumstances or potentially change it in relation to the season. It is totally up to you.
  • Once our receptionists receive your call, they can then either forward the call to you or relay the message to you via SMS or email. Either way the message is with you within minutes of the call.
  • All of our receptionists are Australia based. While it would be cheaper to offshore our call answering to Asia we are committed to providing the best possible level of service to our valued customers.
  • Our systems are really intuitive to use. They have been written by Australian developers with Australian businesses in mind. Also, if you really don't want to use our portal you can simply ring us to make changes.
  • Using a virtual answering service like ours means that you never need to worry about missing another call. We focus on answering the phones while you focus oon building your business.

Using a service like ours means that you can literally work from anywhere in the world. You could be down at the beach during summer and up in the mountains during winter. Our professional receptionists will make sure that we get your calls to you wherever you are.

Do I need to sign a contract?


We don't believe in locking our customers into long term contracts. If you decide to cancel then you simply need to provide us with one months notice. We have more than 3,500 customers using our system and they stay with us because we provide an exceptional service.


How much does it cost?

It depends very much on how much you use the service. A small customer may end up paying around $40 per month while a large one might pay $120. Either way it is significantly cheaper than having a full time receptionist.


What if I am based overseas?

No problem, we can forward your messages to anywhere in the world. You could be sitting on a beach in France and receiving your messages.


How do I find out more?

You can contact our friendly sales consultants on 1300 794 910 to get more information.


You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

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NO Minimum Term and NO Long Term Contracts

It's just Month to Month, so easy!

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