Barrister & Solicitor Answering Services

Melbourne Service!

Live Telephone Answering Service For Lawyers

As a busy barrister or solicitor you know what it is like to have to juggle things. Once minute you can be preparing a brief the next you are talking to a new client and then five minutes after that you are heading up to court. The last thing that you want is to have the telephone ring just when you are trying to concentrate.



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We can keep things running smoothly


Rather than trying to manage your telephone answering in-house why not think about outsourcing some of those more mundane and distracting calls to us.Here at VirtualOffice.Melbourne we employ a team of professional experienced receptionists who are on hand to take those calls when you can't.

First impressions count, especially in law. Unlike many of our competitors we don't believe in scrimping when it comes to providing first rate receptionists to answer your calls. Our professional receptionists are all based in Australia and are mature experienced telephonists who will make the right impression with your clients.

Think of how much time you will be able to save by outsourcing your telephone answering to us. Think about how you can grow your law firm by not having to worry about some of thee more basic admin tasks. If you have a firm of 3-4 people then it is likely that there is around 4 hours per day spent simply on picking up calls and passing messages along.

How does it all work?


It is really easy to set up and can be operational in minutes.

  • You sign up for a free trial, either through our sign-up form or by calling one of our helpful customer service representatives.
  • After signing up you need to tell us what you want us to do with the calls when you answer them. Do we take messages for all calls or do you want us to forward some calls through to you.
  • You then need to let us know how you want us to deliver your messages through to you. You can either receive your messages via SMS (for a small fee per SMS) or via email at no charge.
  • You are then ready to get going. Just divert your existing number to a number that we provide and you can be confident that we will greet your customers in a professional business like manner and we will have your messages to you in a matter of minutes.
  • We don't lock you in to a lengthy contract. You can cancel whenever you want. We keep our customers because we provide a great level of service.

There is no obligation to divert all of your calls to us. It is all up to you, if you are having a busy week then you can divert everything while in a slow week you may decide not to divert anything. We also have a great APP that you can load onto your phone to manage your account.

What if I need a local Melbourne number?


We can provide you with local telephone numbers for all major cities in Australia. If you don't have a local Melbourne number or 1300 number then we can provide you with one.


How will I receive my messages?

You can receive your messages either by SMS or by email. In these days of smart phones we tend to find that the majority of our customers have their messages emailed to their phones.


How does the free trial work?

You can test out our system for 7 days with absolutely no obligation. We don't even require a credit card to secure your trial. What have you got to lose, test us out today!


You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

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NO Minimum Term and NO Long Term Contracts

It's just Month to Month, so easy!

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