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Here are 5 reasons why you should be signing up for a telephone answering service today

1) More time to focus on the important stuff

Research that was carried out in the USA showed that the average middle manager spends at least 25% of their time attending to admin related tasks with a significant portion of this time being devoted to answering incoming phone calls. The problem is, when you answer an incoming call you are quite often right in the middle of something important. You then need to drop everything and think about something completely different. After the call it can take quite a few minutes to get back your train of thought and refocus yourself on the task at hand. When you take on a virtual receptionist you get the opportunity to manage your time effectively and focus on the key money making activities.

2) Costs less than an internal staff member

Employing a full time receptionist to sit at your front desk and answer calls is expensive. Firstly you have to pay a salary of around $50k, then you need to pay oncosts, superannuation, holiday pay and workers comp. Then you have the added costs of furniture, telephone, internet and computer. When you compare this to the cost of having a telephone answering service the telephone answering service is around 40-50% cheaper. It really does make financial sense to go with a telephone answering service.

3) Variable cost as opposed to a fixed cost

When you employ a full time receptionist you need to keep paying that person regardless of how much work you have on. You could be getting no phone calls at all and your receptionist still needs to sit at that desk in case you do get a call coming through. With a virtual receptionist on the other hand you only need to pay for what you use. If you have a slow period during the holidays then your costs will be really low. This can make a huge difference to your profitability.

4) Work from anywhere

Having a virtual receptionist really gives you the freedom to work from wherever you want. During summer you might want to work from a cafe at the beach while during winter you might want to work from a cafe in the mountains. All the while, your virtual assistant can be taking all of your incoming calls, forwarding the important ones to you and sending you email messages for the others. Perfect!

5) Provide a better level of service

Let's face it, if you are right in the middle of an important task and you have to drop everything to answer the call then you probably won't give the best impression to your clients or potential clients. When you sign up for a telephone answering service with VirtualOffice.Melbourne we agree a specific greeting that our receptionists will use each time they answer your calls and they always present your company in a professional manner.

Getting a telephone answering service for your business makes good business and financial sense. Why not sign up for a 7 day free trial and test out our service today.


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