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Professional Call Answering

It doesn't make sense for you to be answering your own incoming telephone calls. If you are like the majority of small business owners you will have a thousand things that you would rather be doing including many things that will generate decent revenue for your business. Unfortunately, if you decide to employ a full time receptionist it will end up setting you back around $60k per year once you take into account all of the on-costs etc.



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Outsource To A Reputable Answering Service


Rather than employ your own receptionist it makes sense to engage an answering service like VirtualOffice.Melbourne. With a professional answering service you only need to pay for what you need rather than employing someone who might end up sitting around all day doing very little. It ends up costing significantly less so it makes really good financial sense.

Our service is really easy to set up. Basically, you sign up for a free 7 day trial and we allocate a local phone number to your account. You can then either use this number as your main number or you can divert your existing number to the number. Once you have diverted to the number you will need to tell us how you want us to greet your customers. You can change this greeting whenever you want, customising it for different seasons and having different messages for different trading conditions etc.

When a call does come in our professional receptionists will answer it within seconds. They then greet your customer with the agreed greeting and take a message from them. The message will then be relayed to you by either email or sms message. We get these messages to you within minutes so if you have a smart phone you can follow up the urgent ones quite quickly.

For a relatively small fee our answering service gives you back an extraordinary amount of time. You will be surprised at how much more productive work you can get through when you don't need to be constantly worrying about any incoming telephone calls. It makes a lot of business sense to sign up for our answering service.

Here at VirtualOffice.Melbourne we don't believe in locking our customers in to long term contracts. You can cancel our service at any time by simply calling us on 1300 794 910. We have more than 4,000 active customers in Australia and they stick with us because we provide an exceptional level of service. For many of our customers their biggest regret is that they didn't find out about our service earlier.

Want to find out more? You can get in touch with one of our friendly sales representatives on 1300 794 910 and they will be keen to help.


You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

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