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Live Receptionist Service - Melbourne

The majority of people dislike automated answering services. They simply hate leaving messages with a machine. Don't just take my word for it, a study carried out by BT in Europe showed that more than 60% of business callers would simply hang up rather than leave a message on an automated service. The problem for the business owner in all this is that the caller will simply look for the number of the company next down the list and call them.

 

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Have your Melbourne calls answered by a live receptionist

 

Here at VirtualOffice.Melbourne we specialise in answering telephone calls for Australian small businesses. We employ trained professional receptionists who will answer your calls promptly and efficiently every time.

When we pick up your phone calls we answer them with a pre-agreed greeting that you can change at any time that you like. Once we have answered the call you then have 3 options in terms of what happens. Firstly, you may choose for your call to be forwarded to you at a seperate number, secondly you can choose to have a message emailed to you at an email address that you nominate and thirdly you can choose to have the message sent to you via SMS.

However you choose to get your message it works like clockwork. Our receptionists are local Australian residents who work remotely from various locations around the country. They will grow to understand your business will become part of your team.

So Why Should You Go With A Live Receptionist Service For Your Melbourne Business?

 

There are lot's of good reasons, here are just a few.

  • You can rely on us to be there to answer your calls when you are not there. No more worrying about not being available when you are at lunch with a client or in a meeting.
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  • Having a live receptionist answer your calls makes your callers feel important and helps to build a solid rapport with them.
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  • Our systems are really easy to use. It takes only around 10 minutes to set things up we can be answering your calls in a matter of minutes.
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  • It makes really good sense financially. Using a live receptionist service like ours can save you up to 40% of the cost of having an in-house receptionist. Our packages start from as little as $20 per month with many of our small business customers spending as little as $40 per month.
  • We don't believe in locking our customers into lengthy agreements. We have 3,500+ happy Australian customers who stick with us because they get great service.
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  • Because our staff are virtual we can scale things very quickly when you need it. If you have a big marketing campaign going on or new product line launching we can cope easily with the additional work.
 

Using a telephone answering service means that you are not tied down to any particular location. We could be answering your Melbourne calls while you are sitting on a beach in the French Riviera, or climbing a glacier in New Zealand.

What if I don't have a Melbourne number?

 

We have a great stock of local Melbourne telephone numbers and 1300 numbers. We can also provide you with local numbers in all major cities including Sydney, Brisbane, Canberra, Perth and Hobart. If you want to take your business national we can also assist with 1300 numbers.

 

Do you just answer calls?

In addition to providing live call answering services we can also assist you with virtual offices, virtual assistants, 1300 numbers, diary management services plus much more. Call our friendly sales professionals to find out more.

 

What if I am based outside Australia?

No problem, we can provide a local Melbourne telephone number and we can forward your messages to anywhere in the world. Many of our customers are multi nationals who use our services to test out the market.

 

How can I find out more?

Simply call our friendly sales professionals on 1300 794 910 and they will be happy to help out. Sign up today and we will give you a 7 day free trial.

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You can get on with building your business while we take charge of answering your calls in a responsive and professional manner.

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